Learning and Performance Specialist

Job Summary

The Learning and Performance Specialist is the subject matter expert for the design, development and deployment of Olympia’s learning and performance programs, process and modules.

This role requires an individual who is collaborative with stakeholders including executives, managers and subject matter experts to develop, deliver and monitor effective learning and performance strategies and programs.

Duties and Responsibilities

Uphold the division and Olympia’s reputation and values, while promoting our motto “With Us, It’s Personal” in all interactions with employees, clients, and business associates.
Drafts, develops and delivers in-house learning programs.
Designs, develops, delivers and monitors an effective performance program that is deployed through the HRIS – ADP Program.
Design and implement learning and performance training sessions, workshops and learning opportunities.
Develop assessment and tracking tools to ensure training has been completed.
Develop and maintain tracking systems, preparing regular communication progress and outcomes to stakeholders.
Flexible to perform various assigned tasks and projects as requested.

Competencies

Connection - We build long-term relationships by collaborating with our clients and industry participants.
Accountability - We are a trusted business partner operating with transparency and integrity.
Innovation - We leverage technology to continuously improve how we serve our customers.
Excellent communication skills to articulate learning and performance concepts.
Ability to thrive in a fast-paced environment and adapt to changing priorities.
Ability to work collaboratively within a team environment.
Ability to conduct training and create presentations for all levels of the organization.
Strong analytical and problem-solving skills with a strong attention to detail and a commitment to accuracy.
Able to maintain confidentiality and work with a high degree of professionalism.

Formal education and experience

Bachelor’s degree in human resources, education or related field.
3 - 5 years of experience in learning or general human resources.
CPHR designation or working towards designation and asset.
Prior financial services industry experience an asset.
Post-secondary education in adult learning an asset.

Specialized skills and knowledge

Proficient in learning management systems and e-learning tools.
Experience with the ADP performance module or HRIS system.
Proficient in Microsoft Office.
Stays current with educational trends and technologies
Successful completion of a Criminal Background check is required.

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